How to Request a Refund or Replacement Key

✅ When Am I Eligible for a Refund?

We offer refunds if:

• Your license key does not work, and

• Our support team is unable to resolve the issue

⚠ Important Note:
Because license keys are digital and unique, we cannot refund keys that have been successfully activated or shared — unless we verify they are non-functional.

🔁 When You’ll Get a Replacement Key

We’ll issue a free replacement if:

• Your product key cannot be activated

• You received the wrong version

• There was a verified installation issue (e.g., corrupted file)

🧾 How to Request a Refund or Replacement

Send us an email at:
📩 [email protected]

Include:

• Your order number

• The product you purchased

• A brief description of the issue

• A screenshot of the error (if possible)

✅ We respond within the hour, every day.

🔧 Let Us Help You First

Most problems are solved in a few quick steps. Before processing any refund, we’ll:

• Walk you through a solution

• Confirm version compatibility

• Assist with installation or activation

We're here to make sure everything works as expected.

💸 Refund Timeline

If approved:

• Refunds are processed within 3–5 business days

• You'll receive an email confirmation

• Funds return to your original payment method

🛠 Still need help?
We’re always available at [email protected] — your satisfaction is our priority.