What Does “Lifetime Warranty” Cover?
At The Software Kings, we proudly offer a lifetime warranty on all our perpetual licenses — so you can buy with total confidence.
But what does that really mean? Here’s what’s included, and when to reach out for support.
What’s Covered
Your license is covered for lifetime use on one device, with full support if you encounter:
Activation issues on first use
Reinstallation or reactivation after formatting your PC
Needing to transfer to a new device (if the license type allows)
Installer or download link not working
Office suddenly asking for the product key again
Just email us at help@thesoftwarekings.com — we respond within the hour.
Replacement Under Warranty
We’ll provide a free replacement key if:
Your license fails after a system reset or reinstall
Your download link expired or was blocked
You received the wrong version
We’re committed to making sure your software always works — now and in the future.
What’s Not Covered
While we’re always happy to help, please note the warranty does not cover:
Activation on multiple devices if your license is for single use
Compatibility issues on unsupported operating systems
Hardware damage or OS corruption not related to the software
Non-transferable keys (like OEM) being reused on new hardware
If you’re unsure about what type of license you bought, we’re happy to clarify!
Need Help?
Just contact us at help@thesoftwarekings.com with your:
Order number
Product name
Description of the issue
We’ll respond within the hour and ensure you’re taken care of.