If you’re seeing the message “No device drivers were found” during the Windows installation process — typically when selecting a drive to install Windows — it means that the setup can’t detect your hard drive or SSD.
You may see this error if:
You’re installing Windows on an NVMe SSD or RAID setup that requires specific drivers
You’re using an older version of the Windows installer without built-in drivers
The USB port or drive used for installation isn’t fully compatible
You connected the installer to a USB 3.0 port, and your system only supports USB 2.0 drivers during setup
When you see the error, unplug your USB installer
Wait 5 seconds, then plug it back in using a different USB port (preferably USB 2.0)
Click Rescan or restart the installation
This simple step often solves the problem.
Use a USB 2.0 port instead of USB 3.0 (they’re often black instead of blue)
If possible, avoid using front-panel USB ports on a desktop — use direct motherboard connections
Download the latest Media Creation Tool for Windows 10 or 11:
Windows 10
Windows 11
Recreate your USB using a clean download (8GB minimum)
This ensures updated drivers are included
If you’re using RAID or a custom NVMe SSD:
Download the necessary SATA/NVMe/RAID drivers from your PC or motherboard manufacturer
Place the drivers on a second USB stick
When prompted during installation, click “Load driver” and browse to that USB to install the correct driver
Send us a quick message with:
A photo of the error
Your PC or motherboard model
Whether you're installing Windows 10 or 11
📧 Email: [email protected] — we’ll help you get past the error and finish your setup.
Ask Kingbot in the bottom-right corner or reach out to our support team